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	<title>The Communication Circle</title>
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	<description>The professional addition to your communications team</description>
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		<title>The Communication Circle</title>
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		<title>Client press release: Outsourcing IT Management Mitigates Risk</title>
		<link>http://janetgericke.wordpress.com/2012/01/16/client-press-release-outsourcing-it-management-mitigates-risk/</link>
		<comments>http://janetgericke.wordpress.com/2012/01/16/client-press-release-outsourcing-it-management-mitigates-risk/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 12:48:03 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[IT and Technology]]></category>
		<category><![CDATA[IT services]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[outsourcing]]></category>
		<category><![CDATA[sme]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=159</guid>
		<description><![CDATA[While every good organisation has an IT management strategy, it is not always possible for an SME to employ several people with the skills required to effectively manage the various elements of an organisation’s IT. Having a supervisor is all well and good when there is a problem with a PC, but such an employee [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=159&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Client press release: OKS Win Gold at Prestigious Contact Centre World Awards</title>
		<link>http://janetgericke.wordpress.com/2012/01/16/client-press-release-oks-win-gold-at-prestigious-contact-centre-world-awards/</link>
		<comments>http://janetgericke.wordpress.com/2012/01/16/client-press-release-oks-win-gold-at-prestigious-contact-centre-world-awards/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 12:40:51 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[Contact Centres]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[call centre]]></category>
		<category><![CDATA[contact centre]]></category>
		<category><![CDATA[direct marketing]]></category>
		<category><![CDATA[outsourcing]]></category>
		<category><![CDATA[partnerships]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=151</guid>
		<description><![CDATA[OKS were awarded gold as first in the world for Best Outbound Campaign at the prestigious Contact Centre World Awards global event in Las Vegas Leader in the South African telemarketing call centre industry, O’Keeffe and Swartz (OKS), returned home triumphant from the Contact Centre World Awards in Las Vegas where they were chosen as [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=151&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Client press release: O’Keeffe and Swartz Scoops Gold and Bronze at Regional Contact Centre World Awards</title>
		<link>http://janetgericke.wordpress.com/2011/09/15/client-press-release-o%e2%80%99keeffe-and-swartz-scoops-gold-and-bronze-at-regional-contact-centre-world-awards/</link>
		<comments>http://janetgericke.wordpress.com/2011/09/15/client-press-release-o%e2%80%99keeffe-and-swartz-scoops-gold-and-bronze-at-regional-contact-centre-world-awards/#comments</comments>
		<pubDate>Thu, 15 Sep 2011 09:14:30 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[Contact Centres]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[call centre]]></category>
		<category><![CDATA[direct marketing]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[outsourcing]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=132</guid>
		<description><![CDATA[Outbound telemarketing call centre, O’Keeffe and Swartz (OKS), received gold and bronze awards at the Contact Centre World EMEA Region 2011 awards in London. OKS received first and third place from two submissions for outbound telemarketing campaigns on behalf of Standard Bank. “These awards have an excellent impact on our clients, motivating continued use of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=132&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">janetgericke</media:title>
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		<title>Client press release: Reflex delivers a business continuity solution for the mid-market</title>
		<link>http://janetgericke.wordpress.com/2011/09/13/client-press-release-reflex-delivers-a-business-continuity-solution-for-the-mid-market/</link>
		<comments>http://janetgericke.wordpress.com/2011/09/13/client-press-release-reflex-delivers-a-business-continuity-solution-for-the-mid-market/#comments</comments>
		<pubDate>Tue, 13 Sep 2011 14:48:22 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[IT and Technology]]></category>
		<category><![CDATA[business conitinuity services]]></category>
		<category><![CDATA[disaster recovery]]></category>
		<category><![CDATA[IT services]]></category>
		<category><![CDATA[outsourcing]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=126</guid>
		<description><![CDATA[Reflex has built a 20 seat business continuity centre to provide customers the security of knowing they can continue working, even in the face of calamity. Virtually every organisation, whatever its size, relies extensively on its IT to do business in the modern world. However, unlike large corporations, many smaller and medium sized businesses do [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=126&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">janetgericke</media:title>
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		<title>Client press release: Business continuity just as crucial for the SME market</title>
		<link>http://janetgericke.wordpress.com/2011/08/29/client-press-release-business-continuity-just-as-crucial-for-the-sme-market/</link>
		<comments>http://janetgericke.wordpress.com/2011/08/29/client-press-release-business-continuity-just-as-crucial-for-the-sme-market/#comments</comments>
		<pubDate>Mon, 29 Aug 2011 09:44:13 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[IT and Technology]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[business continuity]]></category>
		<category><![CDATA[disaster recovery]]></category>
		<category><![CDATA[sme]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=95</guid>
		<description><![CDATA[There is more to dealing with a system failure than just backup and recovery. An organisation, regardless of its size, needs to be in a position to continue its business in the event of an unplanned incident that derails business functionality. Greg Wilson, MD of Reflex Solutions, believes that most small to midsize companies are not [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=95&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://janetgericke.wordpress.com/2011/08/29/client-press-release-business-continuity-just-as-crucial-for-the-sme-market/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">janetgericke</media:title>
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		<title>Client press release: Co-sourcing opportunity delivers benefits to Reflex and AVI</title>
		<link>http://janetgericke.wordpress.com/2011/05/23/co-sourcing-opportunity-delivers-benefits-to-reflex-and-avi/</link>
		<comments>http://janetgericke.wordpress.com/2011/05/23/co-sourcing-opportunity-delivers-benefits-to-reflex-and-avi/#comments</comments>
		<pubDate>Mon, 23 May 2011 17:39:10 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[IT and Technology]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[co-sourcing]]></category>
		<category><![CDATA[contact centre]]></category>
		<category><![CDATA[fmcg]]></category>
		<category><![CDATA[partnerships]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=40</guid>
		<description><![CDATA[The idea of co-sourcing, where customers and suppliers work closely together for mutual benefit, is something that is foreign to most businesses in Gauteng, says John van der Hoeven. As the Infrastructure Executive for AVI, a company focused on the fast moving consumer goods (FMCG) market, van der Hoeven himself has plenty of experience with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=40&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://janetgericke.wordpress.com/2011/05/23/co-sourcing-opportunity-delivers-benefits-to-reflex-and-avi/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">janetgericke</media:title>
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		<title>Client press release: Trade Marking The Wedding Expo®</title>
		<link>http://janetgericke.wordpress.com/2010/08/16/trade-marking-the-wedding-expo%c2%ae/</link>
		<comments>http://janetgericke.wordpress.com/2010/08/16/trade-marking-the-wedding-expo%c2%ae/#comments</comments>
		<pubDate>Mon, 16 Aug 2010 13:17:39 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[marketing]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[logo]]></category>
		<category><![CDATA[owning a name]]></category>
		<category><![CDATA[trade marking]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=37</guid>
		<description><![CDATA[The Wedding Expo has at last registered it's name.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=37&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://janetgericke.wordpress.com/2010/08/16/trade-marking-the-wedding-expo%c2%ae/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">janetgericke</media:title>
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		<title>Just Speak Simple English, please!</title>
		<link>http://janetgericke.wordpress.com/2010/01/28/just-speak-simple-english-please/</link>
		<comments>http://janetgericke.wordpress.com/2010/01/28/just-speak-simple-english-please/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 11:37:45 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[marketing]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/2010/01/28/just-speak-simple-english-please/</guid>
		<description><![CDATA[When I started in business and was lucky enough to touch on marketing and sales there was very little jargon – if fact it was great to learn from more experience colleagues as they spoke simple English. Now having been in the industry and business for more than 20 years, I find myself having to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=31&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">janetgericke</media:title>
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		<title>Tweet, tweet&#8230;&#8230;&#8230;</title>
		<link>http://janetgericke.wordpress.com/2009/11/15/tweet-tweet/</link>
		<comments>http://janetgericke.wordpress.com/2009/11/15/tweet-tweet/#comments</comments>
		<pubDate>Sun, 15 Nov 2009 11:52:06 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[networking]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=29</guid>
		<description><![CDATA[So, the novelty of Twitter has worn off and for months I have been nowhere near the site or my profile. I have however settled down into a wider understanding of social media and the benefits it may or may not have on your brand or if it needs to be included into a marketing [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=29&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">janetgericke</media:title>
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		<title>It&#8217;s All About Sharing</title>
		<link>http://janetgericke.wordpress.com/2009/10/30/its-all-about-sharing/</link>
		<comments>http://janetgericke.wordpress.com/2009/10/30/its-all-about-sharing/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 19:53:26 +0000</pubDate>
		<dc:creator>janetgericke</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[contacts]]></category>
		<category><![CDATA[Knowledge]]></category>
		<category><![CDATA[networking]]></category>

		<guid isPermaLink="false">http://janetgericke.wordpress.com/?p=22</guid>
		<description><![CDATA[I recently joined a networking group, Inner Circle and have been meeting some great people. But I am learning or rather reconfirming what I have always known; that if you put yourself out there and share with people what you know in a way that the information will help them grow, it will come back to you. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=janetgericke.wordpress.com&amp;blog=8146200&amp;post=22&amp;subd=janetgericke&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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